Frequently Asked Questions
Why book online?
On average our booking system will save you 20% (also as much as 50%) compared to the drive on rates. Most on airport car parks throughout the UK charge a premium if you arrive on day of departure wanting to park. Also by pre booking you will be guaranteed a parking space.
Online Credit Card Safety
Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else. The purchase area of our site is secure; this means that we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. When using Internet Explorer a small padlock symbol will be displayed in the status bar to show that you are on a secure connection. If for some reason you would prefer not to enter your debit/credit card numbers online then please call reservations to make your booking. 0844 871 7469.
Customer Relations & General Help
If you have any problems then please call our Customer Service team on 0844 871 7469, they will be able to help with any aspect of pre booking and also with any after sales questions such as specific information on the actual car parks.
Availability Dates & Times
The times displayed on the availability page are the dates and times of arrival and return at the car park in question. In general it is best to be parking your car approx. 4 hours before plane departure time.
Directions
Directions of how to find the car park can be found by clicking on the information page. This is displayed on the car park availability page. Once you have completed your booking then car park directions along with arrival and return procedures if required will be included with your confirmation email ready for you to print off.
Quotes
You can use our on-line 'Get a Quote' option to instantly get the very latest availability and prices. We constantly provide the best rates and the best choice of car parks. We continually review our car parks and prices. You can use our on-line quotation system to obtain prices at any of our featured car parks or if you prefer call our call centre on 0844 871 7469. If you are trying to book car parking at a very short notice (approx less than 24 hours prior to departure) then you will be best off calling our reservations call centre.
Online Savings
The saving displayed on the availability page is the difference between the standard drive on rate and your booking rate.
I have no Printer what do I Do ?
All you have to do is to call us on 0844 871 7469 and we will arrange for printed version of your booking confirmation to be sent out to you in the post, this will also include and arrival/departure procedures along with full direction to the car park.
